Multifamily Blogs

I’m trying something new that might be easier to manage some frequency with.  Check out episode 1 of The Apartment Nerd Leasing Show. My goal with this show is talk primarily about actual leasing of apartments. As an industry we do a mediocre jo...
Scheduling time for maintenance callbacks is an important service to our residents.  Receiving positive feedback is an opportunity to solicit for reviews.  Comment cards, or the service request form left in the residents home can ask, for ...
On a recent cruise with my family, we were getting back on the ship at a port and the security guard asked us all for ID and our ship cards. Of course, our 11 month old's card fell to the bottom of our beach bag, hiding somewhere under beach tow...
Over the years we’ve reviewed quite a few multifamily sales processes and training programs. The number one thing they’ve all had in common is (to put it nicely) they’re old. They’re built for a time that no longer exists. The impact of this is twofo...
 Second Edition Dear Awesome Apartment Marketers, Back in 2011, I wrote a blog about using unique and descriptive words to help your apartment communities stand out from the competition. In the post, I added a list of what I now refer to as “wo...

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