A shocking percentage of prospect leads never get responded to, and many times, even with a response, it comes after the prospect’s focus has already moved on to the next property! It is time to think about lead response and follow-up in a whole new way, from response speed to fun ways to engage with a prospect beyond the boring, tired, “I’m just checking in to see how you are doing in your search!” Heather Blume will train you and your teams to be tenacious with follow-up by focusing on these critical elements:
- Learn why your response time matters and the impact that it can have on your conversion rate
- Learn the line between being persistent and a pest
- Learn how to make response time a true priority for prospective and current residents alike
- Fun ways to follow up, reach out, and keep in touch with residents and prospects
Join Heather Blume and the Webinar Wednesday Team in a recorded broadcast to Close More Leases!
Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors
About Heather Blume:
Heather Blume has a contagious energy and passion that goes to the heart of the multifamily industry. Her work on site, combined with her work as a vendor, give Heather a unique perspective that allows her to enable those around her to find their own success. Currently, Heather is the Imagination In Charge of Behind the Leasing Desk Training and Consulting Services, a training and consulting firm out of the Seattle area that specializes in meeting the specific needs of multifamily clients who may be experiencing challenges in different facets of the property management world. She is an accomplished national speaker and trainer, and her blog posts, podcasts, and articles are visited by thousands of apartment professionals each month. Her work has been seen in industry publications across the country, including UNITS Magazine. Besides holding her CAS designation, Heather is NAA Advanced Instructor trained and has been a member of the NAAEI Faculty since 2009, as well as a Washington Multi-Family Housing Association NALP and CAM instructor.
Knock online scheduling and messaging platform is designed for faster, easier prospect conversion and communication. Knock quickly converts searches and questions into booked tours and answers, no matter where or when prospects find you.
Now in its fourth decade, Yardi® offers a complete real estate management solution with the Yardi Voyager® platform. Stacked with the Yardi Multifamily Suite™, Yardi Marketing Suite™ and Yardi Orion™ Business Intelligence, it includes marketing, operations, accounting and ancillary processes and services with portfolio-wide business intelligence and platform-wide mobility.
* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.